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Revenue Recovery System

Missed Call Text-Back

Illustration of the Missed Call Text-Back flow: a missed call from a local customer triggers an automatic text reply that opens a two-way SMS conversation and captures the lead.

Give missed callers a clear next step while their interest is still active.

You can't answer every call. You're on a job, driving, with a customer, or it's after hours. The problem isn't the missed call itself — it's what happens next: the caller hangs up and dials the next business. Missed Call Text-Back closes that gap. The moment a call goes unanswered, an automatic SMS goes out from your business number, opening a conversation while the caller is still deciding who to hire.

The problem

An unanswered call is a lead with your competitor's number already dialed. Voicemail rarely gets used, and by the time you call back the job is often gone.

How it works

  1. 01A call comes in and isn't picked up, or rings after hours.
  2. 02Within seconds, an automatic text goes to the caller from your business number.
  3. 03The message acknowledges the call and asks what they need, starting a two-way conversation.
  4. 04You reply when you're free, from your own phone, with no new app to learn.
  5. 05The lead's details land somewhere you can see them so nothing gets lost.

Who it's for

Any business where the phone is the front door and the person answering is often busy — trades and home services, dental and medical clinics, law firms, real estate teams, restaurants taking bookings.

Benefits

  • Callers get a response even when you can't pick up.
  • Conversations happen over text, which people answer faster than voicemail.
  • After-hours calls stop being dead ends.
  • Every caller's details are captured automatically.

What's included

  • Automatic SMS reply on missed and after-hours calls.
  • Messages sent from your existing business number.
  • Two-way texting you manage from your own phone.
  • Configurable message wording and quiet hours.
  • Lead details logged to your inbox, a sheet, or your CRM.